I have got this

Workshop slides

Further resources and reading 

Building emotional intelligence: Social awareness

Article from Financial Management on tactics to create cohesion and a positive emotional climate at work.

Collaborative Mindset blog

I have Got this blog on the 6 reasons to develop a collaborative mindset. 

Active Listening

Some great tips on how to improve your listening skills.

The Thomas-Kilmann Model in managing conflict

A summary view on the two dimensions for conflict behavior and the 5 modes for conflict management.